Test tasks, not labels
Navigation translation is only the beginning. Test entry, review, approval, search, export, printing, and exception handling in both languages.
- Verify right-to-left layout
- Agree business terminology
- Test mixed-language data
BILINGUAL ERP
Treat Arabic and English as operating requirements.
How to evaluate bilingual ERP beyond translation, including direction, terminology, records, documents, permissions, and training.
A bilingual system succeeds when people can complete real work in either language without losing meaning, control, or shared record identity.
Keep one record identity
Arabic and English views should refer to the same governed transaction and permission model, not parallel copies.
- Share status and ownership
- Preserve audit evidence
- Avoid language-specific authorization gaps
Train in the language of work
Training and acceptance should reflect the teams, roles, documents, and terminology used in daily operations.
- Use role-based scenarios
- Document agreed terms
- Capture feedback before rollout
Can users switch languages?
Language behavior is confirmed during scope and testing; switching must preserve the same identity, permissions, and records.
What about Arabic documents?
Document layouts, fields, terminology, and direction should be included explicitly in the approved scope.
Turn the questions into a reviewable scope.
Share the actual operating context. Balaawi starts with discovery; the request form creates neither a workspace nor a charge.
Request discovery